Privacy Policy – Wings of America Brokerage LLC

Effective Date: April 19, 2025
Last Updated: April 19, 2025

Wings of America Brokerage LLC (“Wings,” “we,” “our,” or “us”) is committed to protecting your privacy and handling your personal information transparently and responsibly. This Privacy Policy describes how we collect, use, share, and protect personal information, and the rights you may have under applicable laws.

1. Scope

This Privacy Policy applies to all individuals who use our freight brokerage services, visit our website, or communicate with us in any capacity.

2. Information We Collect

Identifiers: Name, email, phone number, address, IP address
Professional/Commercial Information: Company name, MC/DOT numbers, W-9 forms, business contact info
Transactional Data: Shipment and delivery details, quotes, and invoices
Device/Technical Data: Cookies, browser type, operating system, website usage analytics
Communications: Emails, phone call records, and chat messages

3. How We Use Your Information

Provide and manage our freight brokerage services
Communicate with clients and carriers
Process payments and issue invoices
Improve the functionality and performance of our website
Ensure compliance with applicable laws and regulations
Send marketing materials (only if you opt-in)

4. Legal Bases for Processing

Contractual necessity (to fulfill service obligations)
Legal compliance (to meet regulatory requirements)
Legitimate interests (to prevent fraud, improve services)
Consent (for optional communications or cookies)

5. Information Sharing

We do not sell your personal information. However, we may share it with:

Trusted third-party vendors, such as TMS providers, load boards, or payment processors
Regulatory authorities, such as FMCSA or DOT
Legal entities, when required by law or to protect rights
Successors or affiliates, in case of a company merger, acquisition, or asset sale

6. Data Security and Retention

We use industry-standard security measures to protect your data, including encryption and access controls. We retain your personal information only for as long as necessary or as required by law.

7. Your Rights and Choices

You may have the right to:

Access, correct, or delete your personal data
Object to or restrict certain processing activities
Withdraw consent at any time
Opt out of marketing communications

To exercise your rights or ask questions:
📧 info@wingsb.com
📞 +1 (305) 819-2834

8. Cookies and Tracking Technologies

We use cookies to:

Enhance website performance and user experience
Analyze traffic and usage patterns
Support essential site functions

You may disable cookies through your browser settings at any time.

9. International Transfers

Your personal data may be transferred to and processed in the United States or other jurisdictions where we or our service providers operate. We take appropriate steps to protect personal data during international transfers.

10. Children’s Privacy

Our services are intended for individuals 18 years or older. We do not knowingly collect data from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted on our website with the “Last Updated” date. Continued use of our services indicates your agreement to the updated policy.

12. Contact Us

Wings of America Brokerage LLC
7075 Kings Pointe Pkwy, Suite 9, Office 101
Orlando, FL 32819
MC# 1359133 | USDOT# 3788776
📧 info@wingsb.com
📞 +1 (305) 819-2834
🌐 www.wingsb.com
📱 Instagram: @wingsbrokerage

13. California Privacy Rights (CCPA Addendum)

a. Your Rights Under the CCPA

Know what personal information we collect about you and how we use it
Request deletion of your personal information
Opt out of the sale of your personal information (we do not sell data)
Not be discriminated against for exercising your rights

b. Categories of Personal Information Collected

Identifiers (name, address, email)
Commercial information (services, billing data)
Internet or other network activity (website usage data)

c. How to Submit Requests

To exercise your CCPA rights, contact us at:
📧 info@wingsb.com
📞 +1 (305) 819-2834
Or visit: www.wingsb.com/privacy